Technical Support Executive
| Position Level: | Junior Executive |
| Job Specialization: | Technical & Helpdesk Support |
| Qualification: | Professional Certificate Diploma/Advanced/Higher/Graduate Diploma Bachelor's Degree/Post Graduate Diploma/Professional Degree |
| Employment Type: | Full-Time |
| Responsibilities: | · System Installation & Setup: Install and configure software and hardware for hotel door locks, digital locks, smart home devices, safe boxes, and smart hotel systems. · Testing & Commissioning: Perform thorough testing and commissioning to ensure all systems function properly, securely, and according to project requirements. · Troubleshooting & Repair Attend project sites to diagnose and resolve technical issues efficiently. Ensure minimal downtime and optimal system performance. · On-Site Support & Service: Provide professional on-site support to customers. Ensure issues are resolved promptly, and customer expectations are met. · Task Planning & Execution: Manage daily tasks independently, ensuring work is completed on time and according to standards. · Coordination & Communication: Work closely with internal teams and customers to ensure smooth project execution and clear communication. · Quality & Professional Standards: Maintain high standards of workmanship, safety, and professionalism at all times. |
| Job Location: | Kuala Lumpur Penang |
| Other Location: | |
| Years of Experience: | 2 |
| Age Range of Candidate: | - |
| Monthly Salary: | - |
| Requirements: | · Certificate, Diploma, or Degree in Electrical, Mechanical, or related field · 2–5 years of relevant working experience (installation / maintenance / repair) · Experience in electronic systems, locks, or smart systems is an advantage · Able to communicate in English and Bahasa Malaysia · Willing to travel to project sites when required |